By 2024, 40% of Indian large enterprises will expand the use of artificial intelligence/machine learning (AI/ML) across all business-critical horizontal functions like marketing, legal, HR, procurement, and supply chain logistics said a study.
According to a report by International Data Corporation (IDC), 2021 was the year of recovery and rapid adoption of advanced technology solutions across industries. The role of AI/ML technology will only continue to grow in India in 2022 and beyond.
Harnessing these technologies automates routine tasks while enhancing speed and accuracy to improve productivity said IDC.
IDC India AI predictions notes that alongside having increasing adoption of new generation technologies, enterprises in India will combine human expertise with AI, ML, and deep learning technologies to increase employee productivity, operationalise workflow, deploy conversational AI applications across a wide range of use cases in multiple industries, and others.
IDC predicted that by 2026, 60% of enterprises in India will combine human expertise with AI, ML, NLP, and pattern recognition to augment foresight across the organisation, making workers 20% more productive and effective.
"Enterprises are leveraging AI for varied use cases, across business functions for enhanced efficiencies, resilience, and decision making. Clearly, AI will increasingly fuel horizontal business function’s transition from administrative to strategic, and the workforce’s transition from consistent, to diversified and productive," said IDC India associate research director of cloud and AI, Rishu Sharma.
