Cisco and NEC announced a collaboration with TIM Brazil to improve the operator’s network performance, service quality and end-to-end visibility.
In a statement from NEC, it was detailed how the Brazilian operator strived to improve its quality of service and quality of experience to gain better insights into its NPS.
Cisco and NEC will upgrade the TIM network with solutions that expand network monitoring ranging across all transport domains, from cell site routers to metropolitan and regional backhaul and to national backbone, including third-party networks.
Cisco’s Accedian Skylight platform will be deployed to provide a centralised view of the entire network, providing scalability to manage hundreds of thousands of endpoints fully integrated into TIM assurance architecture.
Under this agreement, new hardware and software platforms, installation and consulting services, training, as well as a three-year support contract - will be provided due to local support from NEC in Brazil.
"As a leading 5G mobile operator, TIM Brazil is thrilled to partner with Cisco and NEC to enhance our network capabilities and provide superior experience to our customers. Together, we aim to redefine industry standards and deliver a step ahead telecom infrastructure in Brazil", said Marco Di Costanzo, CTO TIM Brazil.
“Together with NEC and TIM Brazil, we are demonstrating how we can harness the power of AI/ML algorithms to capture, manage and process billions of data points that can make or break the network," added Kevin Wollenweber, Senior Vice President and General Manager, Data Center and Provider Connectivity, Cisco Networking.
"With the innovative Accedian Skylight platform in place, TIM Brazil can operate with improved agility, and react quickly with informed decisions to prevent network issues."
