Philippine telco PLDT and its wireless unit Smart Communications, have established a Cloud Center of Excellence (CCOE) to help build up the skilled workforce needed to support its cloud strategy.
PLDT-Smart said the the CCOE will pave the way for a much higher level of cloud expertise, and a much stronger sense of customer focus, among the PLDT-Smart workforce.
PLDT Group’s ICT subsidiary, ePLDT, will support the CCOE and provide the necessary cloud infrastructure and capabilities to drive quicker outcomes and achieve the group’s objectives, said Robin R. Ramos, FVP and IT officer-in-charge at PLDT and Smart
“We are raising the level of our commitment to our cloud initiatives, to prepare the company and the workforce for future growth,” Ramos said. “Establishing the CCOE is a vital element in this broad roadmap.”
Gilbert O. Gaw, FVP and Transformation Office officer-in-charge at PLDT-Smart, added that the CCOE signifies the telco’s commitment to elevate customer experience, “as the cloud can further strengthen our stability and efficiency with less disruption to our services. Strategically investing in cloud also allows us to become more responsive to market forces and enhances our competitiveness.”
