Qatari telecommunications company Ooredoo has made two service-related announcements in recent days – one alongside Nutanix, a leader in hybrid multi-cloud computing, for Qatar Airways, and the other, with digital transformation specialist Netcracker Technology, to enhance Ooredoo’s own CRM offering.
Ooredoo has announced a strategic partnership with airline Qatar Airways and Nutanix through which it will develop a cutting-edge hybrid multi-cloud environment, paving the way for next-generation applications that will bolster the airline’s customer experience and business performance.
This partnership with Nutanix will leverage the Nutanix Cloud Platform, which provides a consistent cloud operating model with a single platform for running applications and managing data across data centres, edges and public clouds. The partners say it allows businesses to break down silos and simplify operations across various environments, ensuring greater efficiency.
Qatar Airways will benefit from the scalability offered by Nutanix Cloud Platform, enabling the airline to adjust its resources in real time and on demand.
This capability, says Ooredoo, helps ensure optimal performance during peak operational periods and cost savings during slower times, highlighting the agility and responsiveness of the hybrid cloud model, facilitated by Ooredoo’s infrastructure.
Meanwhile Ooredoo Qatar says it will extend its long-term partnership with Netcracker, utilising managed services for Ooredoo’s revenue management and CRM solutions to support B2C and B2B customers across a wide range of telecom and other services, including ICT, IoT and cloud.
This engagement will also expand to other industries including fintech and entertainment.
By entrusting its solutions and support services to Netcracker, Ooredoo Qatar says it will be able to focus on its goals of empowering its customers by delivering an elevated experience, including simplified journeys and touchpoints.
