Revenues from fixed communication services in Malaysia is expected to hit a compound annual growth rate of 0.7% from US$1.87 billion in 2023 to US$1.94 billion in 2028.
Analyst house GlobalData stated in a report that fixed voice service revenue will decline at a CAGR rate of 12.3% over the five-year period, due to the continued drop in circuit-switched subscriptions and a decline in fixed voice average revenue per user (ARPU) levels, with users continuing to shift from traditional telephony to mobile/OTT communication services.
Fixed broadband service revenue however, will grow at a CAGR rate of 4.5% between 2023-28, driven by the growing adoption of higher ARPU fibre services.
GlobalData Telecom Analyst, Srikanth Vaidya, said: “Fibre lines are estimated to account for about 97% share of the total fixed broadband lines in 2023 and will remain the leading broadband technology through 2028. This is due to the high demand for high-speed broadband connectivity and efforts by the government and telecom operators to upgrade and expand fibre broadband infrastructure in the country.
“Telekom Malaysia will lead both fixed voice and fixed broadband segments by subscriber share through 2028. The telco’s leading position in the fixed broadband segment is driven by its strong presence in the FTTH/B service segment and continued focus on fibre network expansions. For instance, Telekom Malaysia, under the 12th Malaysia Plan, aims to deploy 4,370 fibre-optic network hubs in the country by 2025, with majority of them being installed in rural areas to bring better and faster internet connectivity to homes.”