The GSMA launched in conjunction with 19 operators its Responsible AI (RAI) Maturity Roadmap to provide operators with guidelines to effectively and safely tap into the emerging technology.
In a statement, the industry body said the initiative is being championed by Axiata, Deutsche Telekom, Orange, Telefónica and Telstra.
Other operators to commit to the roadmap include Globe Telecom, MTN, Turkcell, True and Vodafone.
McKinsey estimated the expanded use of AI in the telecoms sector can deliver between US$450 billion to US$680 billion to the industry over the next 15-20 years. The guidelines being launched today were developed with insight from McKinsey.
The GSMA also took heed of existing global regulations and recommendations from international bodies such as the OECD and the UNESCO Recommendation on the Ethics of AI to create a roadmap for the whole industry to align on the use of responsible AI.
GSMA Director General, Mats Granryd, said: “The transformative potential of AI has long been apparent but its integration in our work and our lives must be done in a responsible and transparent way for it to be truly effective and sustainable. This roadmap will now empower more MNOs to embrace AI in the knowledge they, in line with the whole sector, are doing so responsibly and ethically.
“Responsible AI is the right way to explore and unlock the many opportunities the technology presents, and the telecoms industry is proud to lead the way as the first sector to commit to this approach – we hope others will follow our example.”
