Data-driven strategies for customer growth and retention are in the news again – this time thanks to a division of Zain Group, a technology and digital communications provider operating in eight markets across the Middle East and Africa.
A contactless boarding pass system is set to reduce waiting times and create a better travel experience for passengers at India’s airports, according to air transport technology giant SITA.
Indonesian telco Telkomsel says that it has signed a MoU with Tencent Cloud and local digital infrastructure company M Cash Integrasi to explore the adoption of palm scanning technology as a biometric tool to improve customer service.
An AI-focused partnership between satellite operator Nigerian Communications Satellite Limited (NIGCOMSAT) and technology company Vault Hill described as ‘ground-breaking’ may, for once, justify the term.
Google recently published a blog about its sixth annual Google for Brazil event, where it shared news of investments and innovations in the country. Not surprisingly, the innovation that seems to have attracted the strongest press attention has been an anti-theft artificial intelligence (AI) feature for phones.
